Start with your primary care doctor or a mental health referral
Your first step is usually to see your primary care doctor, even if you want to see a therapist or psychiatrist eventually. Your doctor can rule out physical causes (thyroid problems, caffeine sensitivity, heart conditions) that sometimes feel like anxiety. They can also write a referral to a mental health provider if your insurance requires one, and they know which providers in your area accept your plan.
If you don't have a primary care doctor, call your insurance company and ask for in-network providers in your area, or use your insurer's online directory. If you're uninsured, community health centers (Federally may have access to Health Centers, or FQHCs) offer sliding-scale fees based on income and can refer you to mental health services in the same way.
Tell your doctor specifically what you're experiencing: racing heart, trouble sleeping, panic attacks, constant worry, physical tension. The more concrete you are, the better they can help. Write it down before your appointment if that's easier.
Key Takeaways
- Your primary care doctor is often the fastest entry point and can rule out medical causes and provide referrals your insurance may require.
- Mental health providers include therapists (who do talk therapy), psychiatrists (who prescribe medication), and psychiatric nurse practitioners, and different insurance plans cover different types.
- If cost is a barrier, community health centers, university psychology clinics, and some therapists who offer sliding-scale fees can reduce what you pay.
- Treatment usually involves talk therapy, medication, or both, and finding the right fit sometimes takes trying more than one provider.
- If you're in crisis or having thoughts of self-harm, call 988 (the Suicide and Crisis Lifeline) or go to an emergency room.
Understand the different types of mental health providers
A therapist or counselor does talk therapy (also called psychotherapy). They have a master's degree or doctorate in fields like clinical social work, counseling, or psychology. They cannot prescribe medication in most states. A psychiatrist is a medical doctor who specializes in mental health and can prescribe medication; they usually do less talk therapy and more medication management. A psychiatric nurse practitioner (PMHNP) can also prescribe medication in most states and often does both therapy and medication management.
Your insurance plan determines which of these it covers and at what cost. Some plans require you to see a therapist first before they'll cover a psychiatrist. Others let you go directly to either. Check your insurance card or call the number on the back and ask: "Do I need a referral to see a therapist or psychiatrist? What's my copay? Which providers are in-network in my area?"
If you have Medicaid, coverage varies by state. If you have Medicare, it covers both therapy and psychiatry, though you may have a copay. If you're uninsured, ask about sliding-scale fees when you call to schedule.
Find providers through your insurance, your doctor, or a directory
Start with your insurance company's online provider directory or call the number on your card. Search by location and by type (therapist, psychiatrist, or both). Write down the names, phone numbers, and whether they're currently taking new patients — many are not.
If your doctor gave you a referral, ask them for specific names of people they've referred to before, not just a list. They often know who has shorter wait times and who works well with patients like you.
If the insurance directory is empty or everyone is booked, try Psychology Today's therapist finder (psychologytoday.com), TherapyDen, or GoodTherapy. These are not insurance directories, but they let you filter by location, insurance accepted, and specialty. Call to confirm they're still in-network before you book.
What to expect at your first appointment
Your first appointment with a therapist or psychiatrist is usually an intake session. They'll ask about your symptoms, when they started, what makes them worse or better, your medical history, your family history, and what you've already tried. Bring your insurance card and a photo ID. If you're seeing a psychiatrist, they may also do a physical exam or order blood work.
You don't need to have everything figured out before you go. You can say "I feel anxious most days and I don't know why" and that's enough. The provider's job is to listen and ask follow-up questions.
After the first appointment, the provider will usually suggest a treatment plan. This might be therapy alone, medication alone, or both. If they suggest medication, ask what it is, how long it takes to work, and what side effects to watch for. If they suggest therapy, ask what kind (cognitive behavioral therapy, or CBT, is common for anxiety) and how often you'll meet.
Know your options if cost is a barrier
If your copay or deductible is too high, ask your provider if they offer a sliding scale — a reduced fee based on your income. Many therapists in private practice do this, though not all advertise it. Ask when you call to schedule.
Community health centers (FQHCs) offer mental health services on a sliding scale. Find one near you at findahealthcenter.hrsa.gov. University psychology clinics and graduate training programs often offer therapy at reduced cost because they're training students under supervision.
If you're uninsured and can't afford private therapy, 988 (the Suicide and Crisis Lifeline) can refer you to low-cost or free services in your area. You can also call your local health department and ask about mental health clinics.
Some employers offer an Employee Assistance Program (EAP) that includes free or low-cost counseling sessions. Check your benefits paperwork or ask your HR department.
Understand what happens if medication is recommended
If a psychiatrist or nurse practitioner recommends medication, they'll usually start with a common first choice for anxiety, like an SSRI (selective serotonin reuptake inhibitor). Examples include sertraline, paroxetine, and escitalopram. These take 2 to 4 weeks to start working and 4 to 6 weeks to reach full effect.
Ask your provider: How long should I take this? What side effects might I have? What should I do if I have a side effect? Can I drink alcohol? Will this interact with other medications I'm taking? Write down the answers or ask them to write them down for you.
You'll usually have a follow-up appointment 2 to 4 weeks after starting to see how you're doing. If the medication isn't working or the side effects are too much, tell your provider. There are other options. Do not stop taking medication without talking to your provider first — some medications need to be tapered slowly.
Know when to seek immediate help
If you're having thoughts of harming yourself, call 988 (the Suicide and Crisis Lifeline) or text "HELLO" to 741741 (Crisis Text Line). Both are free and available 24/7. You can also go to your nearest emergency room.
If you're having a panic attack and think you might be having a heart attack, go to an emergency room or call 911. They can rule out a heart problem and help you manage the panic.
If you're in crisis and need immediate support but not an emergency room, some areas have mobile crisis teams that come to you. Call 988 and ask if your area has one.
Frequently Asked Questions
How long does it take to get an appointment?
It depends on where you live and how many providers are available. In urban areas, you might get in within 1 to 2 weeks. In rural areas or with certain insurance plans, it can take 4 to 8 weeks. If you're in crisis, tell the scheduler that when you call — many providers hold same-day or next-day slots for urgent cases.
What if the first therapist or psychiatrist doesn't feel like a good fit?
It's normal to try more than one provider before finding someone you work well with. You don't owe anyone loyalty. If you don't feel heard or comfortable, you can stop seeing them and find someone else. Tell them you're looking for a different fit — you don't need to explain further.
Can I do therapy online instead of in person?
Yes. Many therapists and psychiatrists now offer telehealth (video or phone appointments). Ask when you call to schedule. Some insurance plans cover telehealth the same way they cover in-person visits; others don't. Check with your insurance first.
What if I can't afford therapy even with a sliding scale?
Call 988 or your local health department to ask about free mental health services in your area. Some nonprofits offer free or very low-cost therapy. Support groups (in person or online) are also free and can help you feel less alone while you're waiting for formal treatment.
Do I have to take medication to treat anxiety?
No. Therapy alone works for many people. Talk to your provider about what might work best for your situation. Some people do therapy first and add medication later if needed. Others do both from the start. There's no single right answer.